Effective Date: [01/02/2026]

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Look Divine (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit the Look Divine website, book makeup services, or purchase cosmetic products from us.

By using our website or services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of personal information:

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• Personal Details: Name, email address, phone number, billing and shipping address

• Booking Information: Details provided when booking makeup services

• Payment Information: Payment details processed securely via third-party payment providers (we do not store full payment card details)

• Order Information: Products purchased, order history, and delivery preferences

• Website Usage Data: IP address, browser type, pages visited, and interactions with our website

• Marketing Preferences: Your preferences for receiving promotional communications

 

2. How We Use Your Information

We use your information to:

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• Provide and manage makeup services and product orders

• Process payments and deliver purchased products

• Communicate with you about bookings, orders, or enquiries

• Improve our website, services, and customer experience

• Send marketing communications (only if you have opted in)

• Comply with legal and regulatory obligations

 

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information only with:

• Trusted third-party service providers (such as payment processors, booking platforms, and delivery services)

• Professional advisers where required (such as accountants or legal advisers)

• Authorities if required by law

All third parties are required to handle your information securely and in accordance with privacy laws.

 

4. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely using industry-standard safeguards.

While we take strong precautions, no method of transmission over the internet is completely secure.

 

5. Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can adjust your browser settings to refuse cookies if you prefer.

 

6. Your Rights

You have the right to:

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• Access the personal information we hold about you

• Request correction of inaccurate or outdated information

• Request deletion of your personal information (subject to legal obligations)

• Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Look Divine
Email: lookdivinecosmetics@hotmail.com

 

This Privacy Policy is designed to comply with applicable Australian privacy laws, including the Privacy Act 1988 (Cth).